The practical trainer or mentor is in daily contact with students. He or she coaches, gives instructions, leads conversations and assesses the students on their results. But how do you communicate smoothly and effectively with the student? What can you do if a conversation does not go as you had originally planned? To answer these questions we have developed a learning environment with interactive films especially for trainers and mentors who would like to use more effective conversational techniques. The films offer the possibility to determine the course of a conversation. At the end of each film it is explained what the consequences of your choices are.